The Cuppery Co creates beautiful, handcrafted, glitter and non-glitter tumblers. All tumblers are made to order unless otherwise stated. Please note that there are absolutely NO REFUNDS or EXCHANGES. Cancellations can be made within 24 hours of purchasing your item. If your item arrives damaged, you must contact us within 72 hours to request a replacement. Replacements will be exact duplicates of your original order.